Taking Care Of The Space
House Rules
Please treat all facilities and items with care; any missing, damaged, or stained items will result in the forfeiture of your security deposit.
Ensure timely departure after your booking ends. Any last-minute extensions (informed during the event day itself) will incur a charge of 1.5 times the hourly rate, subject to availability.
$140/hour on weekdays (except Friday night)
$240/hour on weekends
Refrain from using super glue or mounting tape that may damage The Happi Loft’s surfaces during decor or setups; damages will result in the forfeiture of your security deposit.
- Please adhere to the no footwear policy on our second storey.
Avoid excessive noise, especially after 9 PM; complaints may result in the forfeiture of the deposit.
Smoking or vaping within The Happi Loft space is strictly prohibited. Smoke detectors are present in the space and should it be triggered, security deposit will be forfeited.
- Sexual or illegal activity is strictly prohibited.
- Please do not tamper with any of our equipment (TV, fridge, projectors, game consoles, pool table).
- Access to the space is strictly limited to your booking slot, in addition to the complimentary 30 minutes set up time as agreed with The Happi Loft Management (not applicable for weekday bookings)
- The following items are strictly not to be moved (except for chairs & tables – you are allowed to move to change the layout). If found moved, the security deposit will be forfeited and the event liaison will be liable for any further replacement costs. Please refer to the amenity list for further details.
In the event of missing or damaged items during your booking slot, The Happi Loft Management reserves the right to recover the total costs from the event liaison if the security deposit is insufficient to cover them.
Please ensure that all doors are securely locked and the key is returned into the igloo home pad lock / letter box upon leaving and returning the space. Should the door key be missing, a $80 charge will be incurred.
The Happi Loft Management will not be responsible for any of your loss of belongings. Please ensure that all belongings have been taken after leaving the space.
- If any switch, air conditioning, or water points are found to be left on after your event, the following charges apply: $30 per switch or aircon | $100 per water point.
Please seek approval from The Happi Loft Management regarding any requests for pets to be on the premises. The refundable security deposit will be $700 in total should approval be given for having pets and the cleaning fee will be $150 instead. Pets should be on diapers at all times and are only allowed on Level 1.
Rescheduling must be requested at least 2 weeks in advance, subject to availability of the dates. A rescheduling fee of 50% of your booking fees and cleaning fees will apply.
Important Notes
Terms and Conditions
(Updated as of 12.8.2024)
- Booking Confirmation
A full payment is required to confirm your booking for the chosen date and time slot.
The official point of contact for all matters related to the event space booking is the event liaison.
- Refundable Security Deposit
A refundable security deposit of $500 is necessary to cover unforeseen incidents resulting in damages or costs to the venue.
The deposit will be returned after your event concludes, contingent upon a thorough inspection of The Happi Loft, confirming it’s in good condition with no missing or damaged items. (Processed within 7 to 14 working days after your event)
Missing, damaged items, or stains on any property items will result in a forfeiture of the security deposit.
Early entry to the venue prior to your booking start time or further extension beyond your booking end time will be charged as per hourly extension.
Failure to adhere to the house rules will also result in a forfeiture of the security deposit. If damages exceed the $500 security deposit, we reserve the right to recover further damages from the event liaison.
- Cleaning Fee
A $100 cleaning fee is applicable to every booking to ensure the cleanliness of the space after your event. Additional cleaning fees may apply if the space is not returned in a reasonable state (Read the next section on return of the space).
- Return of the Space
The space must be returned in the same state as it was provided. Failure to do so will result in a deduction of the deposit- Ensure that all moved items are returned to their original positions
- Basic housekeeping must be performed before leaving the space
- Dispose of all trash
- Avoid spills or lasting stains on furniture or flooring.
- Please sweep up any debris such as food crumbs and clean up any liquid or vomit spills.
- Remove all decorations, props, or setups.
- Ensure all doors are locked upon departure.
- Turn off all lights, water points, power points, and air conditioning (Except those labeled “DO NOT SWITCH OFF”).
- Any rubbish after your event should be disposed into a trash bin within the unit or outside the unit, and not lying on the floor outside the unit.
- Cancellations & Refund Policy
Once payment has been made, no refunds or changes to the event date will be allowed as the slot has been booked down for you.
Have Questions?
FAQ
Event Space Information
The Happi Loft is located at 5 Mayo Street, S208305. We are a stone throw away from Rocher MRT (Blue Line), a 2 mins walk upon exiting. If you are driving, there is ample parking space along the road or at Sim Lim Tower right beside.
Our space contains a fleet of entertainment and facilities to make your event a memorable and happi one for your guests. Refer to the full list here.
- Foosball Table
- Mahjong Table and Tiles
- Air Hockey
- 7” Pool Table
- 43” LED TV screen
- Laser Projector with a 80” Screen
- Broadband Wifi
- Netflix & Youtube
- PS4
- Board and Card Games
- Jenga
- 60 chairs & 10x 140cm Table
- Photospot Feature Wall
- Fridge/Freezer
Yes! There is a complimentary 30 minutes set up period before your booking time (applicable only for weekend bookings).
Booking & Confirmation
Your preferred slot will only be confirmed after full payment is received. Payment can be made via Bank Transfer or PayNow to our UEN202307247K (The Happi Loft Pte. Ltd.)
| Cancellations within 24 hours of payment | Full Refund |
| Cancellations done more than 30 days before event date | Partial Refund of 50% |
| Cancellations done less than 30 days till the event date | No Refund |
There will be a refundable security deposit of $500 and $100 cleaning fee is required upon booking of the venue. Usage of all facilities and entertainment in The Happi Loft are included in the booking fee.
